July 17 Lee Kuan Yew 13:30 - 14:00 | Inclusion
Urbi et Orbi. Best Communication Practices for Urban Initiatives
Achieving strategic urban projects requires not only financial investments but also the support of the residents. According to social research, despite positive urban transformations, residents often don’t see the comfort of city life as strategic projects. However, the viewpoint may significantly change if the residents are engaged in the design and transformations and if the authorities communicate in an open and simple manner.
- At which stage of the project do the authorities need to start communicating with the residents?
- How can we engage the residents in the process of developing ideas and projects?
- How can we make communication with the residents more user-friendly?
- What kind of communication channels do cities use to inform residents about what's happening in the city?