Making utilities/amenities payments digital is a key task in order to deliver high quality and reliable services. Utilities are one of major sectors of the Russian economy that call for digitalization. Utilities/amenities account for 6% of the Russia GDP with more than 30 thousand enterprises employing over 2 million people. ? What are the main challenges and strategic priorities in perfecting utilities payment systems? ? Is it possible to use blockchain as a disruptive technology to settle payments between a consumer, a management company and a resource provider? ? Are there any cases of successful implementation of technologies in utilities, amenities and related industries abroad? ? What main legal regulations and state aid policies should be considered to implement blockchain in the service payment system?