The internet and mobile technology not only allow city administrations to inform targeted groups of citizens on current events, but also to involve them in active dialogue when resolving issues of urban development. Data exchange by means of interactive services provides city authorities with feedback and helps set up an adequate system for responding to citizens’ requests.
? How do cities change their approaches to managing their communication channels?
? How can necessary information and services be delivered to particular groups of citizens at the right place and time?
? What is the role of independent urban media in informing citizens about the latest developments in the city?