Cities are creating digital ecosystems that integrate services and platforms for people and businesses. They were especially relevant during the pandemic, providing the opportunity to receive all services online. Opening a business from an idea, finding financing and paying taxes, mobility, health care, education, housing and utilities – services that cover all areas of city life. One of the brightest examples is Moscow, where a number of innovative services for business have been created.
Solutions of a number of issues in property and land sphere went online – the entrepreneurs can find favourable programs of granting real estate objects and land for building, to send inquiries and make out the documents remotely. Besides, the city created a marketplace for the suppliers – a single list of purchases, which allows them to carry out their purchases in the format of e-shop. Such services greatly simplify and make it convenient for entrepreneurs to communicate with the city administration.

• How to build a unified ecosystem of digital services for businesses?
• Which services are of the highest priority for entrepreneurs today?
• How can city administrations effectively communicate with businesses through digital platforms?